Privacy Policy
Effective Date: 12/07/2024
1. Introduction
Welcome to NOORI TRAVELS - DRIVER. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application. If you have any questions or concerns about this policy or our practices with regards to your personal information, please contact us at info@nooritravels.com.
2. Information We Collect
Personal Information Provided by You
- Name
- Email Address
- Phone Number
- Driver’s License Information
- Vehicle Information (e.g., make, model, license plate number)
- Payment Information (e.g., bank account details for payouts)
- Profile Information (e.g., preferences and ratings)
- Location Data (real-time location during use of the app)
Information Collected Automatically
- Device Information (e.g., IP address, device type, operating system)
- Usage Data (e.g., interaction with the app, access times, and pages viewed)
- Trip Information (e.g., route taken, distance traveled, duration of trips)
3. How We Use Your Information
We use the information we collect or receive to:
- Facilitate Account Creation and Logon Process
- Verify Your Identity and Qualifications to drive
- Send Administrative Information such as trip confirmations, updates, and security alerts
- Manage Bookings and Transactions
- Improve and Customize Your Experience
- Respond to Driver Inquiries and Provide Support
- Send Marketing and Promotional Communications (with your consent)
4. Sharing Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
- By Law or to Protect Rights: If we believe the release of information about you is necessary to comply with legal obligations.
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
- Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
- With Passengers: To facilitate ride bookings and communication between drivers and passengers.
5. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.
7. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access and Update: You may access the personal information we have about you and update or correct it.
- Deletion: You may request that we delete your personal information.
- Restriction: You may ask us to restrict the processing of your personal information.
- Objection: You may object to the processing of your personal information.
- Data Portability: You may request a copy of your personal information in a structured, commonly used, and machine-readable format.
To exercise these rights, please contact us at info@nooritravels.com.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: